Kaitkyella Lodge, Stepney Hill Farm, Stepney Road, Scarborough, North Yorkshire, YO12 5NL

We booked Kaitkyella Lodge for our first Christmas together, hoping for a cozy and memorable getaway with our dog. Unfortunately, the experience fell far short of expectations.

From the outset, communication with the hosts was nonexistent. We arrived with minimal instructions and no contact, leaving us to figure things out on our own. To our disappointment, the property was not decorated for Christmas at all, which was disheartening given the time of year.

Although we specifically chose the lodge for its advertised pet-friendly nature, the garden was not secure, making it unsafe to let our dog out unattended. This led to issues with a lady on the farm who was understandably upset about the dog potentially accessing the sheep field.

On our first night, the bathroom flooded due to a severe clog in the shower drain. With no response from the hosts, we had no choice but to clear it ourselves—a very unpleasant task.

Additionally, the cleanliness of the property was disappointing. The house felt grubby and poorly maintained, which detracted from any sense of comfort or relaxation.

Overall, our stay was far from the festive and stress-free experience we had hoped for.

Loved everything about the lodge. The views were fantastic especially from the spacious hot tub. Large comfy bed, nicely decorated. Lovely and bright, sun shines in every window

We visited this accommodation for a week in August and were very happy with our holiday.

The lodge itself is fantastic, was quite well equipped and was very clean on arrival. The views are stunning and the hot tub was obviously the biggest bonus! We had little contact with the owners / staff during our stay, but they were welcoming when we arrived. This place is in the perfect location for travelling to nearby towns and beaches and is set on a lovely farm. We had a wonderful stay, but there are just a couple of things we wanted to point out: We feel that all windows on the bottom floor (bathroom and side window) should have a blind or curtain, particularly as it's such a busy little place and we felt our privacy was hindered at times. Additionally, a better brush or even hoover would be ideal as it was hard to keep the floors tidy. Lastly, during the week we had a little issue with small black bugs coming in from under the big french doors (they stayed around the door). We didn't raise this as an issue at the time as it's probably expected in the countryside and didn't cause us much bother, but it could be something to look at for the future. However, we really loved this accommodation and would definitely return if we were in the area again! Thanks.