Bron Haul, Brynsiencyn, Llanfairpwllgwyngyll, Isle Of Anglesey, LL61 6HZ

Pro's: Nicely decorated. Good views, nice pub and coffee shop close by. Milk, butter and Welsh cakes in welcome pack.

Con's: Garden is not dog friendly, very low wall, which was not visible in property pictures. Bed was like concrete, and every movement we made it also creaked. We were both unable to get to sleep as it was so uncomfortable and noisy. Out of desperation we slept on the sofa cushions. We had a couple of hours sleep as once the sun came up it was broad daylight in the room due to a blind that did nothing other than offer privacy. The street light is also outside, so it's pretty bright all night. I had a shower in the mouldy shower and when I got out I noticed bites all down my side. In daylight I could see the sofas were dirty and covered in dog hairs. I suspect that was the source of the bites. The day before we came to the property I bathed my dog and washed all his bedding and harness. I regularly treat him to prevent fleas and in eight years he has never had them. The only place I had been was directly from home and straight into the cottage. I phoned Sykes cottages who got in touch with the owners who came out to inspect the problems. In the meantime we drove miles to find a pet store for flea spray, some treatment for my dog to stop him getting fleas and anti histamine. This cost over £20. The response came back on the afternoon: They saw no evidence of fleas, that was it. Sykes said they would try to find us somewhere to stay as the problems were not going to be resolved by the owners. Sadly after a few hours they could only find one property who wanted a further £1,000. We declined and we decided to go home. We have a small business and had put on extra staff to cover our week away at extra cost of about £400, we spent £60 on fuel and a few hundred on new holiday clothes. We had also waited a year for this break.

Further issues were lots of cobwebs, dust, spiders, no decent size glasses and only 1 bath towel for a weeks stay.

Whilst waiting for a resolution I read the visitor book and the issues I have outlined above have been reported by various guests over the last 2 years. Clearly the owners don't give a damn. No thought has been put into making this the lovely holiday home it could be. A good night's sleep is all we wanted. I had sprayed flea spray everywhere whilst waiting, so at least the next guests will not get eaten.

I am livid. I was a birthday present arranged by my husband.

Having read the previous review I feel I have to write one also. Stayed here for a week, it was spotlessly clean. Sofas were comfy, bed even comfier. Best views ever and the road is not that busy as it's a small village and it's off the main road. The local pub is great and a stone's throw away. Will definitely stay again!

First impressions were well renovated cottage. I wanted a quiet weekend getaway from normal life. Unfortunately the cottage hadn't been cleaned well. Mouldy crumpets in the breadbin, dirty smeared cooker hob, dirty bathroom toilet and sink. I found the sofas were saggy and uncomfortable and the heating was set at 24 deg. Okay if you want a sauna! The road was noisy (it's right on the roadside) and cars parked all along the pavement three feet from the windows first thing on the Saturday morning. Very disappointing for the money. On a plus note, the views of