Nant-yr-Rhedyn, Red Wharf Bay, Pentraeth, Isle of Anglesey, LL75 8RJ

I am baffled by the bad reviews from this beautiful house! I stayed here in the winter with friends and did not review it at the time but now I've seen some negative reviews I felt the need as I thought it was fabulous. Honestly the photos don't even do it justice, the whole place had a luxury feel to it and it was immaculate. We loved it that much we have booked it again so will be leaving another review afterwards.

We booked this house for a week for my brother and sisters 40th birthday in October. The house was beautiful and there was lots of room for all 15 members of our family, including our children and a baby.

We experienced endless problems throughout the week. When we arrived the house was filthy; dried food on the kitchen floor, thick dust everywhere, dirty toilets. The owner was contacted that day and arranged to come and clean but failed to turn up .

After rearranging to come again she failed to turn up a second time. There were not enough towels, dirty bedding, two stair gates broken so my sister who?s birthday it was couldn?t stay in the master bedroom as it was too much of a risk with a baby and a broken stair gate.

The hot tub was broken and this was one of the main reasons we had booked this house. I had read all the reviews previous to booking the house and the holiday company rang the owner to check that the hot tub was working as many of the reviews had mentioned that it was broken. She assured it was a new hot tub and worked fine. This wasn?t the case.

The remote controls in bedrooms didn?t work, lightbulbs were out and cobwebs everywhere! It was Halloween and we certainly didn?t need to put up any decorations!

Many of the reviews all mentioned similar problems. Maybe the owner hadn?t read the reviews online but there were pages ripped out of the guest book so I?m assuming people had left their comments in there too.

We were so disappointed with the lack of communication from the owner. For such a special occasion that my mother had paid for as a treat. This house needs some TLC and a good clean. Such a shame as it could easily be a 5* property.

We would not recommend this property.

This place is amazing the pictures don't do it justice tho it's bigger than it looks we went Jan 2020 for 2 days as a family and friends it is lovely.if there's any problems the owner sorts it out quickly the Hot tub was really hot so you wasn't cold when in it we went down the road to the bay 8 min walk we had a meal at the boat house it was lovely 5 * would book again it would be nice to go in the summer thanks

Really superb place to stay, we were a

group of 8 adults and 5 children. Spacious, clean, wonderfully decorated and well equipped. Location is good, your able to walk to the beach in a couple of minutes and then possible to follow the coastal paths. Three decent pubs / restaurants nearby. Owner was really helpful with our enquiries before we went.

There is an extra bedroom not mentioned in the particulars - doesn?t have a full height door but would be fine for an older child to stay in.

Good value for money, have already recommended to a friend and will definitely be staying here again.

Unfortunately I find myself writing a negative review of this property & it was something which would have so easily have been fixed before we arrived. The house is beautiful and is in a fantastic location, but if you want to make use of the hot tub you may want to choose another property as this one is broken. We believe that the owner knew the hot tub was broken before we had arrived, it was strange she didn't know how to get it working herself considering she owns it!

We called Skyes multiple times across Fri-Mon to send someone to fix it, several p

Unfortunately I find myself writing a negative review of this property & it was something which would have so easily have been fixed before we arrived. The house is beautiful and is in a fantastic location, but if you want to make use of the hot tub you may want to choose another property as this one is broken. We believe that the owner knew the hot tub was broken before we had arrived, it was strange she didn't know how to get it working herself considering she owns it!

We called Skyes multiple times across Fri-Mon to send someone to fix it, several peopl

Stayed Friday - Monday over first weekend of November. Called Sykes upon arrival to advise hottub was cold, they called back confirming owner emptied and cleaned it that morning and it 'won't reach optimal temperature until Saturday'

? This wasn't explained upon booking, had we had known it wouldnt be working for 24 hours, we'd have booked elsewhere.

? Owners son came Saturday evening, approx 24 hours after arrival - unacceptable! Told us he'd sorted it and it'll heat up - it didn't.

? Called Sykes again, Owner came Sunday with different son, tried passing

Stayed Friday - Monday over first weekend of November. Called Sykes upon arrival to advise hottub was cold, they called back confirming owner emptied and cleaned it that morning and it 'won't reach optimal temperature until Saturday'

? This wasn't explained upon booking, had we had known it wouldnt be working for 24 hours, we'd have booked elsewhere.

? Owners son came Saturday evening, approx 24 hours after arrival - unacceptable! Told us he'd sorted it and it'll heat up - it didn't.

? Called Sykes again, Owner came Sunday with different son, tried pass