Woodbank, Llanhennock, Usk, Monmouthshire, NP18 1LU

This is a fantastic house in a great location and provided accommodation for 3 families to come together under one roof. Although it was more expensive than we would usually pay, we initially fantasied how we could return. Arrived on the Friday before May bank holiday and on Saturday night found lower floor WC was backing up which was reported to owner Sunday morning. They were unable arrange blockage clearance until Tuesday a.m., and we foolishly accepted this given bank holiday. Implications were that 4 people sleeping on that floor needed to use communal WC on ground floor. 2 of them needed access during the nights. Outside the manhole cover was displaced by the raw sewerage coming out onto the grass by the garage next to the house. We had 7 children in party and there was continued stress trying to keep them away from the area whilst they played hide and seek. This was an issue for 3 of the 5 nights we were there.

When we asked for a small reimbursement from the owner via Sykes as a gesture of goodwill, this was categorically refused. We also felt disappointed with Sykes Lettings Agency who accepted owners stance on this and closed our case, despite sending us an email full of significant misinformation to which I responded but I doubt that they read.

A shame as we won't be returning or using Sykes again. Should anyone experience any similar issues, then I suggest you demand they be fixed within 24 hours. No point in showing any good will as you won't be shown any by the owner or Sykes agency.

Lovely surrounding countryside. Lovely house although more expensive than we are used to. While we were there the biggest bedroom was unusable due to overwhelming smell of paint which also permeated into an adjoining bedroom.

Take extra bin bags as only one provided. Also extra toilet rolls.

I don't normally write reviews, but I felt I had to share my experience of this marvellous property. This is my second visit with a large group to Woodbank - we returned to the property for two key reasons: the fantastic amenities and the sheer beauty of the property and surrounding area.

The amenities at Woodbank are second to no other place I have ever stayed at - including places I have stayed on business and for pleasure. The sheer number of rooms and bathrooms allowed us to comfortably accommodate around 20 people for our yearly off-site team building weekend. We had people arrive from Manchester, London, Birmingham and other locations around the UK, so the plentiful parking on the property was very helpful. We held our workshops in the traditional main dining room (which has a very large table) and we were pleasantly surprised by the reliability of the Wi-Fi and phone reception in the property - handy for those instagram posts too! The kitchen was big featuring multiple fridges, ovens and hobs, so cooking and prepping meals for such a big group was effortless - we also enjoyed using the BBQ on the patio on our last night. There is a audio system on the ground floor which fills the rooms with music - great for when we had finished workshops and started to unwind in the evening. There are plenty of lounging areas including the bottom floor snooker table room with large TV. The hosts were very accommodating, going above and beyond to cater for our needs and ensure our weekend was productive, comfortable and enjoyable.

The design of the property was especially charming, the chic yet classic decor of the rooms made the property seem very grand and every room had character and was beautifully presented. The views from the rear patio of the property were especially breathtaking. Coming from London, it was a rare sight to be in such a spacious property, surrounded by rolling green hills and fresh air. It was so lovely to sit on the patio in the evening after our daytime activities to unwind. The local pub was only a mile away and the stroll on Sunday afternoon there was almost as pleasant as the friendly locals of Llanhennock (I still can't pronounce the name of the town though!) The gardens were very large and well maintained. Even though we didn't need to use the outdoor green space much, it was lovely to just to look at and admire from the house and patio - probably could have got a very large marquee in the gardens for bigger events.

Truly a spacious yet cosy, clean and comfortable hidden gem in South Wales, I am so glad we have found this place - we will be back again next year!

Having stayed in Woodbank before I was expecting another amazing weekend and that is exactly what happened. The house is beautiful and the grounds and countryside surrounding it is simply breathtaking. I couldn't have had a better stay and I very much hope to visit again.

When you enter this house you are immediately left gobsmacked by its grandeur. The facilities are more than sufficient with added extras included a snooker table and small gym area. What is more important is the picturesque views and the stunning setting. Loved every minute of it!

This place has everything you need for a perfect weekend away with a large group of people. Beautiful country side all around you. Comfortable bedrooms, spacious kitchen and lounge areas. Tv and snooker table for entertainement and a patio with a stunning view. I can?t wait to come back here again!

Very clean and tidy house, situated in the middle of lush fields. Couldn?t have been more impressed.... beautiful views, big spacious rooms, nice big kitchen, perfect patio outside for a good BBQ, and a massive games room that?s perfect for big groups of guests.

Definitely coming next year!

My (now) wife and I rented Wood Bank as the venue for our wedding reception - this had not been our first choice, BUT, it was immediately clear that Wood Bank was vastly better suited to our needs than the location which had been our first choice - and I'm therefore so glad that we were able to be at Wood Bank instead - we were SO lucky. The house, grounds and facilities at Wood Bank were all first-rate, the manager of the property was very helpful, and our family fully intend to return in the future. Thank you! Outstanding.

We had a wonderful week at Woodbank house with our family of 18. The house was perfect and had enough space for us all. We were given one of the family rooms which was very spacious and had an ensuite with bath and shower and beautiful view. Our two adult sons enjoyed the games room where they played pool. We cooked every night and were all able to sit together at the large dining room table which was special. We have some happy memories of our time together there.

I am writing this review because Wood Bank is a special place and we as a family had a great week there, but it would have been even better if we had known more about the house and facilities before we started the holiday. This is a �heads-up� that we hope will help you get the most of it.

The very best features of Wood Bank are the enormous spacious rooms and the feel of opulence � helped by the dramatic antique furniture throughout. It really is grand and has stunning lawned areas around the house with much evidence of old overgrown gardens when you walk a