Hawksclough Cottage, 8 The Square, Hawksclough, Hebden Bridge, West Yorkshire, HX7 8NN

We arrived to find the cottage had not been cleaned or beds changed after the last guests. The outside space is derelict and unsafe. We could not even let the dog out of the car. After waiting for ages to speak to Sykes we asked for a refund. The call handler was really unhelpful and said she would call the owner and then call us back. We waited and waited and then made the decision to drive home. There was a traffic jam outside as it was rush hour when Sykes called back at 4.20. We were told that we should find somewhere to wait whilst a team of cleaners ca

We picked this little cottage based on location and price and it didn?t disappoint. We arrived out of the freezing temperatures to a warm little living space which was cosy and spotless, we had a little welcome pack which contained wine, eggs, bread and a few other treats. we quickly realised we had made the perfect choice of cottage when we continued upstairs and had a look out of the back window and saw a great view of the canal and hillside.

The cottage is modern inside while keeping all of the quirky elements which make this the old property it

Well-equipped, clean and smart cottage with a modern bathroom with a view of the canal and hillside. The welcome pack was very generous and much appreciated. The WiFi worked well, never dropping the connection and the TV had plenty of channels to choose from. It's a pity that the lounge and main bedroom face the road; we were somewhat aware of traffic noise, especially cars and motorbikes speeding at night.

Parking and manoeuvring space is rather restricted due to other residents' cars but, as we never used ours, it wasn't an issue. The location by the can

Fantastic little cottage, ideally situated for getting out and about. The owners have made it so welcoming and homely. The eggs, bread butter, milk and other bits and pieces were a nice surprise. I would definitely recommend this little gem.