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Holiday Cottage Reviews for Mousebank

Average rating: (1 reviews)

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Mousebank, Wilsontown Road, Forth, Lanark, South Lanarkshire, ML11

Description of the holiday cottage

Positioned in Forth in South Lanarkshire, Mousebank is a 2 bedroomed self catering cottage that sleeps up to 4 guests. Great for taking a break for 4 guests, you can find holidaymakers thoughts and find full features for Mousebank here. Mousebank is a holiday let with 2 bedrooms, accepts dogs and is is non smoking where towels are included and linen is included in price.

Best Features

Sleeps: from 1 to 4

Pets: Yes

Contact Details

Contact Name: Sykes Cottages

Telephone: 01244 746200

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Reviews

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1 of 1 people found this review helpful
Recommended?  No Date of visit: 03/2019
Cottage Review:  

Mousebank is nice, however there is a housekeeping bond you must pay. We always respect other people's property anyway but this ruined it for us as we were constantly worried. It states that the bond is returned within 7 days of departure. This never happened so I contacted sykes who I booked with and later I received an email from the owner stating that £30 is being deducted from the bond. Reasons being finger marks on patio doors and wardrobe mirrors, bits of paper that we must have overlooked, oven wasn't cleaned and the use of an extra mattress protector. I explained we had cleaned before we left and were respectful of the property, we took our shoes off ect before entering carpeted area and we had taken photographs. His response was rude and told us our cleaning isn't up to their standards. We were accused of leaving dirty glasses in cupboard when we found dirty glasses and a pan on arrival. The internet is rubbish and there was a power cut while we were there but they never bothered to see if we needed anything. Bathroom lock doesn't work either. Not child friendly. You are expected to forensically clean the house before you leave or they will not pay you the bond, beware of these people, they are using any excuse to not pay back the bond. I've stayed in loads of places and never have I experienced anything like this. I will be taking the matter further. You have been warned

Make up of party:  Family
Cleanliness: good Location: adequate
Facilities: adequate Views: good
Value: adequate Overall rating:
Review Added by: ivy bates Review Added: 17.03.2019
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IMPORTANT DISCLAIMER - PLEASE READ - All reviews are posted by third parties. As such they do not represent the views of My Cottage Holiday Limited nor should they be taken as a recommendation by My Cottage Holiday Limited of any property. ALL reviews are the opinions of other users and may not be accurate. They do not represent the views of MyCottageHoliday or its employees. We accept no responsibility for the accuracy of the information provided on the site. The reviews and property descriptions are provided by members of the public to help you choose a holiday cottage but you should personally check ALL details with the property owner or their agent before making a booking.

My Cottage Holiday Ltd, 33 Exeter Road, Braunton, Devon, EX33 2JP, Company No. 09974415,